Senior Business Analyst

Location:

Malta, Hybrid

Company:

Founded back in 2018, we started as a 24/7 Customer Service organisation and later grew to offer a wide range of services from Software Design & Development to Marketing and Back-Office Solutions.

While our main line of business is outsourcing, we are more than your typical business solutions provider. We’re an extraordinary multicultural team with more than 30 different nationalities, we pride ourselves on bringing the best talent from around the world!

Professional and personal development is an important part of our values. We are committed to creating an organisational culture and building a team where every individual has the opportunity to excel and achieve their business goals. Further, guided by a strong and collaborative leadership team, we offer a stable long-term environment where our business continues to grow each year.

Who are you

You embody adaptability, proactivity, and exceptional communication skills. Collaboration is a central aspect of your approach, and you thrive in team-oriented environments. You also possess a solid educational background in IT-related fields and hold Agile and Business Analyst certifications. If continuous learning is something you are passionate about, and you are eager to apply your drive and expertise to foster business growth and development, we are looking for you.

Key Responsibilities:
  • Defining the objectives and scope of new and existing products, features and technologies.
  • Gathering facts and requirements from stakeholders and preparing scope/functional documentation and information flow diagrams.
  • Creating and reviewing user stories and developer tasks which consist of objectives, scope, and stakeholder expectations.
  • Analysing and challenging requirements of user stories/developer tasks with stakeholders.
  • Testing developed solutions.
  • Ensuring that Projects achieve expected non-functional and functional goals.
  • Assisting the Enterprise Architect in the design of high-level concepts for software and program features.
  • The modelling of business processes and the identifying of opportunities for process improvements.
Required Skills:
  • Good command of the English Language – minimum English language proficiency level of C1 (Business English).
  • Impeccable attention to detail and the ability to produce high-quality specifications/user stories/development tasks on a short deadline.
  • Strong technical aptitude.
  • Ability to analyse complex topics and provide concise summaries of these to developers.
  • Able to create functional documents and diagrams.
  • Knowledge of Agile methodologies and software development lifecycles.
  • Experience in system integration, business system design, business technology and information systems.
  • Proficient in issue tracking (Jira) and knowledge management (Confluence).
  • Testing experience.
  • A strong will to learn new technologies and concepts;
  • Understanding of using frameworks and libraries.
  • Understanding of Previous OAS (Open API Specification).
Company benefits:
  • Private healthcare
  • Free eye test
  • Refer a friend bonus
  • Performance bonus
  • Company discounts
  • Team activities
  • Extra paid holidays for volunteering time
  • Career progression
  • Company training with full support
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